Privacy Policy
1. Who We Are
Junik is a premium silver gifting brand based in India, offering silver jewellery, coins, and artifacts for weddings, festivals, and corporate gifting. You can contact us directly via WhatsApp at +91 91252 11984.
2. Information We Collect
When you contact us through WhatsApp, we may collect:
- Your name and WhatsApp phone number
- The content of your enquiry messages
- Any photographs or details you share regarding your gifting requirements
We do not collect personal data through any other channel. This website does not use cookies, analytics trackers, contact forms, or any other data collection mechanism.
3. How We Use Your Information
Your personal data is used solely to:
- Respond to your product enquiries
- Process and fulfil your orders
- Provide after-sales customer support
We do not use your data for unsolicited marketing and do not share it with third parties.
4. Data Retention
We retain WhatsApp conversation records for as long as necessary to fulfil your order or resolve your enquiry. You may request deletion of your data at any time by contacting us on WhatsApp.
5. Your Rights
Under India's Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Request erasure of your personal data
- Withdraw consent at any time
To exercise any of these rights, contact us on WhatsApp: +91 91252 11984.
6. Complaints
If you believe your personal data has been mishandled, you may file a complaint with the Data Protection Board of India through the Ministry of Electronics and Information Technology: www.meity.gov.in.
7. WhatsApp's Privacy Policy
Conversations conducted through WhatsApp are also governed by WhatsApp's own privacy policy: whatsapp.com/legal/privacy-policy.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any revisions. Continued use of WhatsApp to contact Junik after a revision constitutes acceptance of the updated policy.